Product features

Built for modern support teams

RealTimee brings powerful live chat features to organizations running support across multiple websites. Designed for reliability, speed, and secure team workflows.

Embeddable widget

Install the chat widget with a single script tag and site token. Visitors complete a quick pre-chat form before opening a conversation.

  • Floating launcher and full chat panel
  • Mandatory name + email capture
  • Session persistence across refreshes
  • Realtime message sync with the dashboard

Multi-site management

Manage multiple domains from one organization, each with its own widget token, branding, and visitor settings.

  • Site-specific chat theme and launcher options
  • Domain allowlists for secure widget usage
  • Per-site visitor identity and pre-chat experience
  • Shared inbox routing across sites

Realtime inbox

Agents see new visitor messages instantly and reply in real time from a shared dashboard inbox.

  • Realtime delivery and read state updates
  • Conversation lifecycle controls
  • Agent assignment and status management
  • Secure org-level access and role support

Security and trust

Security is built into the platform, with strict tenant boundaries and validation that protects data across organizations and sites.

  • Tenant-aware Supabase authorization
  • Widget token validation per domain
  • Pre-chat visitor identity enforcement
  • Built for safe multi-org chat workflows

What’s next

RealTimee is designed to expand from core conversation workflows into integrations, webhooks, and business automation.

Explore integrations