Multi-site inbox routing
Route conversations from different domains into one dashboard while preserving strict site and organization boundaries.
Real-time connection,everywhere.
The modern support stack for teams running chat on multiple websites with one shared inbox and secure tenant boundaries.
Delivery latency
99.99%
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Why teams choose RealTimee for website support
RealTimee combines embeddable chat widgets, secure multi-tenant routing, and real-time team collaboration so support teams can manage all customer conversations in one place.
Mandatory visitor identity
Capture name and valid email before chat starts to improve lead quality and reduce anonymous spam conversations.
Realtime agent collaboration
Agents can reply instantly, change conversation status, and assign ownership directly from the unified support inbox.
Frequently asked questions
Can I install one widget across multiple websites?
Each website gets its own site token and domain allowlist. This keeps routing secure while giving your team one central inbox.
Does RealTimee support tenant isolation?
Yes. Row-level security, organization membership checks, and domain-token validation are enforced for cross-tenant safety.
Is this suitable for SaaS support teams?
RealTimee is designed for SaaS operations with role-based access, site-level controls, and extensible bot foundations.
How fast are messages delivered?
Messaging uses Supabase Realtime channels and secure API persistence so visitor-agent updates are near-instant.